Scheduling & Operations Coordinator

Phoenix, AZ

Full Time

Mid Level

TruBlue Home Service Ally is seeking a dependable and organized Office Administrator / Scheduling Coordinator to support daily operations for our Phoenix team.

This role is ideal for someone with experience in a similar service-based business such as handyman services, construction, home maintenance, HVAC, plumbing, electrical, restoration, or field service operations. Experience in a similar environment is required.

What You’ll Do

Answer incoming calls, texts, and emails professionally
Schedule estimates and approved jobs based on technician availability
Confirm appointments and follow up with customers before and after service
Coordinate communication between customers, technicians, and management
Keep schedules organized and help minimize technician downtime
Maintain accurate job notes, customer details, and documentation
Track job-related purchases and support invoicing
Maintain office supplies and marketing material inventory
Support leadership with daily administrative and operational needs
Perform occasional local errands if needed

Who You Are

Experience in office administration, scheduling, dispatching, or service coordination required
Experience in a similar home service, construction, repair, or field service business strongly preferred
Strong customer service and phone communication skills
Highly organized, detail-oriented, and dependable
Comfortable using CRM, scheduling, or service management software
Able to handle schedule changes, customer questions, and daily interruptions professionally
Team-oriented and proactive
Valid driver’s license required

Compensation

$22–$25 per hour, depending on relevant experience
Part-time or full-time opportunity
Primarily onsite role in Phoenix
Stable position with long-term growth potential
Supportive, professional, team-first environment

Why Join TruBlue

At TruBlue, we do more than complete jobs. We help improve quality of life. From safety upgrades for seniors to dependable home maintenance for busy families, our work makes a real difference every day.

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How many years of hands-on experience do you have working in residential home service, handyman, remodeling, or installation roles?*

Which of the following types of work have you personally performed in residential homes? (Select all that apply)* General handyman repairs (doors, drywall, hardware, minor fixes)Grab bar installationBathroom safety modifications (anti-slip flooring, safety accessories)Bathtub or shower installation, replacement, or conversionLight carpentryBasic plumbing (toilets, faucets, fixtures)Basic electrical (switches, outlets, lighting fixtures)Accessibility or aging-in-place modifications

Some days may require driving longer distances between service calls. Are you comfortable driving for extended periods when needed?*

This role requires the use of a mobile service platform (such as Housecall Pro) for job scheduling, job notes, photos, and clock-in/clock-out. Are you willing to learn and consistently use this type of system?*

Do you own and maintain your own basic hand tools required for handyman, installation, and safety modification work?*

Do you have a valid driver’s license and are you able to drive between multiple job locations throughout the Phoenix metro area?*

This role involves learning on the job through hands-on work. Are you comfortable with this type of training?*

Human Check*

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Scheduling & Operations Coordinator

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